FAQ
Here are some of the frequently asked questions:-
- Where is Everyday Physique based?
We are based in Malaysia. - If I cannot find a particular product online, does this mean that it is discontinued?
Our stock range fluctuates on a daily basis. If the product you are looking for is not available, we advise that you either check our website regularly or sign up for our newsletter to be the first to know about new product featured online.Alternatively you may contact the Everyday Physique team for more information. - Can I place an order over the phone?
Unfortunately, we are not able to take orders via phone. Orders would have to be made on the website. Should you have require any assistance for this, you can connect with our Everyday Physique team and we will assist you. - Must I register as a member to make a purchase?
We advise that you sign up and register as a member and be a part of Everyday Physique to get the latest drops, deals and new content. It is highly encouraged to create an account to have access to your order history. The guest checkout option is available if you prefer to not create an account. - I placed an order more than one hour ago but have not received any confirmation?
Have you checked your Spam Inbox? Otherwise a spelling mistake in your email address could be the reason that you did not receive a confirmation email.
Contact our Customer Service team by email us at [email protected] and include all the information of your order. Our Customer Service team will then be able to confirm if your order was successfully placed and if it is being processed. - I have just placed an order. When will it be ship out?
Once you have successfully placed an order, it will be processed immediately. We will ship out the order within 2 business days. You will receive a shipping confirmation by email. - Can i cancel my order after i’ve placed it?
Confirmed orders can be cancelled before it is shipped out. Contact our Customer Service team by email us at [email protected] and include all the information of your order. - Where do you ship from?
All orders are shipped from Malaysia.
For more information please see our Terms and Conditions. - After placing an order, when will I receive my order?
You will receive an email once your order has been shipped out. Delivery time would depend on the courier company. Typically a local order would take 4-5 business days. International orders would take longer depending on the location.
You can reach out to the Everyday Physique team to confirm.